We're here to help. Check the FAQs below or send us a message.
Frequently Asked Questions
How do I track a shipment?
Open the app, go to the Shipments tab, and enter your tracking number or scan the shipment barcode.
Why isn't my shipment status updating?
Status updates can take a few hours depending on the carrier. If it's been more than 24 hours with no change, contact us below.
How do I reset my password?
On the login screen, tap "Forgot Password" and follow the instructions sent to your registered email.
How do I delete my account?
Email us at support@yourdomain.com with your account email and we'll process the deletion within 5 business days.