Fizuro Vendor Terms

This website is operated by FIZURO INC.. This Vendor Agreement (“Agreement”) is entered into between FIZURO INC a company registered in Guyana with its corporate office at 78 David St Kitty Georgetown (“Marketplace,” “we,” “us,” or “our”), and the individual or business registering as a vendor (“Vendor,” “Seller,” “you,” or “your”). By registering as a vendor on our platform, you agree to be bound by this Agreement. Failure to be in compliance with our terms places your account in jeopardy of being immediately terminated.

Please read these terms in their entirety before submitting your application.

1. Definitions 

• Marketplace – The eCommerce platform operated by [Your Company Name].
• Vendor – Any person or entity selling products through the Marketplace.
• Customer – Any person purchasing products from the Marketplace.
• Transaction – A completed sale between Vendor and Customer.
• Commission – The percentage retained by the Marketplace per sale (20%).

2. Eligibility

To sell on the Marketplace, you must:

• Be at least 18 years old.
• Be legally able to enter contracts.
• Provide accurate business and banking information.
• Comply with all applicable laws and regulations.

We reserve the right to approve or reject any vendor account at our discretion.

3.Vendor Responsibilities

You agree to:

1. Provide accurate product descriptions, pricing, and images.
2. Ensure products are legal, authentic, and not prohibited.
3. Provide support as needed to us as it relates to orders and customer support.
4. Pay all applicable taxes related to your sales.
5. Maintain sufficient inventory to meet demand.

4.Prohibited Items

Vendors may not sell:

• Illegal or counterfeit goods
• Weapons, drugs, or controlled substances
• Stolen property
• Fraudulent or misleading products
• Any item prohibited by local or international law

We reserve the right to remove any listing at any time.

5. Online Store

Once your vendor account is approved, you will be granted access to a vendor portal that provides tools to track your operations on the website. This provides insight on sales, revenue, item performance, customer support along with tools to list and edit your products among other things. Items from popular brands cannot be visible on the website without an Authorization or Resellers agreement, however, such items will be promoted and listed for sale on Fizuro’s social media and in stores.  Once an item(s) is listed, the vendor understands that Fizuro will be listing the item(s) on all of its platforms as seem fit, namely; fizuro.com, Fizuro’s Instagram and Facebook pages, other brand own marketplaces and in Fizuro’s retail stores. Therefore, we reserves the right to list or un-list an item on its platforms.

It is agreed to not submit items to be listed that are already listed on the website in an exact duplicate. Listings submitted that are duplicate of already existing listing will be rejected. Each listing must contain at least one (1) photo properly and accurately representing the item, appropriate name, description and pricing. Every detail should be correct and not misleading.

6. Storage and fulfillment

By default, vendor inventory will be stored at Fizuro’s fulfillment centers (at no additional cost) unless permission is granted for vendors to store their inventory. This is to facilitate a smoother and quicker fulfillment process. In cases where vendors store their inventory, vendors will then be responsible for their order fulfillments, whether it is to the customer directly or to fizuro’s fulfillment center for pickup. If fulfillment is being done to customer directly, for cash on delivery transactions, the vendor is responsible for remitting vendor fees to Fizuro. In the even of the order being processed from Fizuro’s side, our team will make contact to schedule the pickup/delivery. Vendor who house their own inventory are expected to reserve a minimum  stock quantity of (1) of every item listed on their account. Failure to comply with this regulation will be in breach of this agreement and can result in account closure. 

7. Advertising

The Vendor is at liberty to use the Fizuro’s branding for advertising but only to, and for the sole purpose of promote its listing on the Fizuro’s platforms. Signing up is indicative of your agreeance to allow Fizuro to promote advertise and market each listing based on Fizuro’s campaigns. 

8. Payment 

9.Refunds & Chargebacks

11. Account Suspension & Termination

We may suspend or terminate a Vendor account if:

• Laws are violated
• This Agreement is breached
• Fraud is suspected
• Customer complaints are excessive

Any remaining funds may be held for up to 90 days to cover disputes.

12. Indemnification

Vendor agrees to indemnify and hold harmless the Marketplace from any claims arising from:

• Products sold
• Vendor conduct
• Law violations
• Intellectual property disputes